York – Great Rail Journeys (Market‑Leading Travel Company)
Great Rail Journeys is expanding its Operations team, and we’re looking for a confident, detail‑driven Travel Administrator with a real interest in the flights side of travel. If you enjoy coordination, accuracy and keeping everything running smoothly behind the scenes, this is a brilliant opportunity to join a respected, growing travel brand.
Why This Role Exists
Due to continued growth and new product expansion, the Flights & Operations team is increasing capacity to support a higher volume of departures, complex itineraries and global flight schedules.
About the Role
This is a varied, fast‑paced administrative role with a strong focus on flight management and customer journey accuracy. You’ll work closely with airlines, internal teams and external partners to ensure every customer’s travel plans are correct, up‑to‑date and ready to go.
Key Responsibilities
- Managing flight bookings, amendments and schedule changes
- Monitoring airline updates, fare changes and operational notices
- Ensuring all flight details are accurately recorded in internal systems
- Liaising with airlines, suppliers and internal departments to resolve issues
- Preparing and checking travel documentation, confirmations and itineraries
- Supporting the wider Operations team during peak travel periods
- Providing clear, timely communication to colleagues and partners
What You’ll Bring
- Strong organisational skills and excellent attention to detail
- Confidence working with data, systems and time‑sensitive information
- A calm, solutions‑focused approach when plans change
- Clear communication skills and a collaborative mindset
- Previous experience in travel, flights, reservations or admin is beneficial but not essential
What’s on Offer
- Salary up to £28,500
- Permanent, full‑time role with long‑term progression
- Supportive, friendly team culture
- The chance to work with a respected, market‑leading travel brand
- Modern office environment in central York
- Genuine opportunities to grow as the business continues to expand
If you enjoy accuracy, coordination and being part of a team that keeps everything moving, this could be the perfect next step in your travel career.
Apply today and join a company that’s growing, evolving and investing in its people.
