Receptionist / Telephony Assistant

Looking for a customer focused role in a friendly and supportive city centre office?

We’re recruiting on behalf of a well established, supportive York employer, looking for someone with outstanding customer service skills who’s interested in a role that brings variety and a long‑term career.

If you enjoy dealing with people, are a team player and pride yourself in providing a first class service we’d love to speak with you.

What they’re looking for

  • Confident, professional and organised.
  • Strong customer service or reception skills.
  • Happy to deal with clients both on the phone and in person.
  • A team player with a sense of humour, who thrives in a busy environment.

You’ll stand out even more if you have:

  • Experience in a professional services environment.
  • Confident using a computer telephony system
  • Enthusiastic and willing to learn
  • Have great listening skills

What you’ll be doing

Full training provided. Typical duties include:

  • Dealing with client queries both in person and on the phone.
  • Passing on messages to team members
  • Updating and maintaining accurate records
  • Opening & distribution of post
  • File handling

Benefits

  • Competitive Salary
  • 26 days annual leave plus bank holidays
  • Flexible working
  • Wellbeing support
  • Pension
  • Life cover
  • Health cash plan
  • Staff discount

Who this would suit

Someone who is looking for a long term career in a customer focused role.

If you’re a great team player and enjoy working in a professional setting, we’d love to hear from you.


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