Rail Operations Administrator

Fixed-Term Contract – 6 Months

Full-Time | Quick Start Required
York (office-based)
Salary: up to £28,500 (pro‑rata)

We’re recruiting on behalf of a Great Rail Journeys, a well‑established organisation in York city centre, for a Rail Operations Administrator to join their team on a 6‑month fixed-term contract. This role is ideal for someone who enjoys a fast-paced environment and has excellent attention to detail.

You’ll play a key role in supporting the safe, compliant and efficient running of rail operations — although this is not an essential requirement, it’s perfect for someone with previous rail experience or strong transferable skills from logistics, transport planning or safety‑critical environments.


Key Responsibilities

  • Coordinating rail service schedules, ensuring accurate and timely updates to customers and internal staff
  • Processing rail movement documentation and operational records
  • Liaising with rail operators, control teams and on‑site staff
  • Monitoring compliance with rail safety procedures and reporting requirements
  • Supporting incident logging, operational reporting and safety documentation
  • Managing rail-specific systems, trackers and operational databases

General Administrative Duties:

  • Handling incoming enquiries from customers as well as providing internal support
  • Preparing reports, documentation and operational updates
  • Maintaining accurate records and ensuring data integrity
  • Supporting wider operational and administrative tasks as required

We’re looking for someone who IDEALLY is:

  • Experienced in operations, transpor or logistics
  • Highly organised with excellent attention to detail
  • Confident communicating with internal and external stakeholders
  • Able to work at pace and manage multiple tasks
  • Available to start quickly and commit to a 6‑month contract


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