|Categories||Admin Jobs York, Job Vacancies York, Office Jobs York|
|Location||York City Centre|
Working for an established, award winning travel company in York, an opportunity has become available to work within a vibrant sales team as a Tour Advisor. Reporting to supportive and upbeat Line Managers, the main purpose of the role is to generate and bring sales into the business by maximising each incoming call/query and customer’s visit into the business/office to its full potential!
A typical day will involve the following:
Taking enquiries from customers calling into the offices either face to face or over the telephone, guiding potential customers through the holiday/tour booking procedure smoothly, professionally and passionately to hopefully secure the sale
Actively participating in team and individual training, mentoring and coaching sessions; championing and assisting with increasing the businesses reputation.
Engaging with the customer to provide an excellent level of customer service, creating a good rapport to maximise sales for yourself and the team whilst remaining efficient and accurate, which in turn, will not be detrimental to the customer.
Achieving both individual and team monthly targets/KPI’s on basic conversions, ancillary
upgrades and package extensions.
The successful applicant for this role will have previous experience of working within a sales environment, this can be in any sector; car sales, retail, office based, face to face or over the telephone and you will be IT literate.
What’s important is that you can deliver exceptional customer service whilst enjoying working to targets, deadlines and KPI’s. You will be the type of person who is naturally enthusiastic and likes working in a competitive environment, who finds it easy to cross and upsell a wonderful holidays and trips.
The basic salary for this role is £18-20k with on target earnings of between £500-£1000/month so the financial rewards are clear.
It would be beneficial if you have travelled yourself or had travel industry experience, but this is not essential, you should have excellent communication skills both written and verbal and have passion and enthusiasm for sales and travel.
6 Month Permanent Contract